Andy is professional, polite and courteous from the moment you meet him. The quotation was provided promply via email with accompanying liability insurances. Andy never chased or pushed for an answer, he relies on a competitive good value for money approach and great reputation. The work was carried out to the highest standard and the finished product looks amazing. Andy even gave us design and colour options included in the price. The clean up work is meticulous and the attention to detail way beyond expectation. Andy replaced previously cracked roof tiles, removed the old aerial, cleaned windows and all UPVC services and even repositioned and hung winter hanging baskets. I recommend Andy and Lakeview Home Improvements very highly indeed.