Lakeview Terms & Conditions

FASCIAS
  1. Erection of Scaffolding
  2. Pushing back second row & removal of first row of roofing tiles (n/a on rosemary or slate tiles)
  3. Removal of old guttering, fascias, barge boards and soffits
  4. Screwing tanilised i.e:treated timer to ends of the roof joists
  5. Supply and fit new upvc fascias, soffits & barge boards
  6. Supply & fit new guttering
  7. Fit new felt to roof
  8. Replace tiles in original position
  9. Clean down plastic with our own industrial cleaner and polisher
  10. Removal of scaffolding
  11. Clean & clear site
WINDOWS / DOORS & CONSERVATORIES
  1. The laying down of dust sheets to interiors where needed
  2. Removal of old frames and glass
  3. Supplyand fit new upvc frames
  4. Supply and fit new double glazed units
  5. Trim around windows / doors where applicable
  6. Clean down plastic with our industrial cleaner
  7. Apply silicone sealant to windows and doors
  8. Clean & clear (including removal of all old frames & glass off site

All of the above, where applicable will be carried out to your satisfaction

CONDITIONS OF SALE

The work to be carried out by us is limited to the terms set out in the Schedule overleaf including removal of old timbers and rubble. Detailed technical specifications may vary from time to time from this shown in brochures, samples and showroom displays by reason of product development and increased standards. An additional charge may by made where:

a)The customers by agreement alters or amends the items set out overleaf
b)The customer seeks suspension of work for whatever reason
c)The customer alters a previously agreed date for fitting
d)Extra work and materials are required as a result of defects in the customer’s premises discovered after commencement of work

We shall not be liable for loss or damage, arising from existing defects in the customers premises, but shall make good and structural damage (excluding exterior and interior decoration) caused by us

Due to varying weather conditions and the age of existing tiles, guarantees are not applicable to pointing and tiles replace or fitted

Except as provided in Clause 12(b) we shall commence work as soon as possible after the signing hereof, but time shall not be of the essence and we shall not be liable for any delays in delivery or commencement of work

The customer is responsible for obtaining any necessary Planning Authority consents or approvals and for compliance with Building Regulations Local site characteristics vary and accordingly no warranty is given in respect of the prevention or diminution of condensation

a)The positioning of new guttering, downpipes, replacement fascias and soffits shall lie at our discretion unless the customer specifies in writing on the signing hereof

b) Any illustrations on this contract are for guidance only and not to scale

If the customer wishes on any representation made by us or on our behalf not expressly embodied in this Contract written notice of such reliance must be given within 7 days of the signing hereof, otherwise customer shall not be entitled to rely upon such representation. No advertisement or any content thereof shall form part of this contract unless embodied in writing herein

If the customer does not sign this Contract form immediately, it shall be a quotation and will remain open as such for a period of 7 days

Legal title to the goods shall only pass to the customer when we have received payment in full and until such payment is made: a) The customer shall hold the goods on our behalf as bailee and b) We may require the customer to deliver up the goods to us failing which we shall be entitled to remove the goods from the customer’s premises both fore and after fitting and for such purpose may enter those premises without being liable for damage caused by such removal or the replacement of the pre-existing fascias, soffits, guttering etc

Since the materials are ordered and allocated to deal with individual requirements, we cannot accept cancellation unless a written notice of cancellation is sent within a period of 7 days following the making of the contract to Lakeview Home Improvements, 44 The Wardens Avenue, Allesley Village, Coventry, CV5 9GJ. This is subject to the provisions of the Customer Credit Act 1974 and the Consumer Protection Away from Trade Premises Act 1987. If for any reson the customer shall fail to permit commencement of work within 7 days notification tha we are ready to commence work the balance of the total purchase price shall be immediately payable.

Terms of payment

The customer shall on the signing hereof pay the deposi as detailed overleaf and the balance on delivery/fitting If the customer requires a loan from a Building Society or other finance institution, this Agreement shall be binding from the dated hereof, but in the event such as a loan not being offered to the customer we undertake not to enforce our rights under the provisions of this Agreement and to refund any deposit paid by the customer.

Interest will be charged at the rate of 2.5% per month on any sum outstanding for more than 7 days following the delivery/fitting of goods

The customer shall not be entitled to withhold payment of the whole or any part of the price payable hereunder by reason of any minor adjustments to the work following delivery/installation.

Cheques shall be made payable to Lakeview Home Improvements

No indulgence granted by us or delay in enforcing our rights under any provision of this agreement shall constitute a waiver of such rights

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

Guarantees

15 Year Guarantee our work is fully Guaranteed Fascias, soffits and guttering in white come with a 15yr Manufactures Guarantee and all colours come with a ten year Guarantee, We guarantee the workmanship for 10 years, on Flat rubber roofs 10 years Manufactures and 10 years workmanship, tiled roofs and felt roofs 10 years if a full replacement is undertaken, if old tiles go back on roof or a felt roof is not fully replaced (felt covered over old roof) this will come with a 12 month Guarantee,Please not any cement work does not come with any guarantee, Windows and doors come with a 10year Manufactures Guarantee and 5 years on all glass and 10 years workmanship, 12 months manufactures Guarantee on all locks, handles and hinges, Any renovation work comes with a six month Workmanship Guarantee, and small repairs under £500 come with 8 weeks workmanship guarantee

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